When we first arrived in Switzerland, the idea of a “family section” felt unfamiliar. A few years and many mall visits later, it became one of the easiest ways to shop and eat with kids. Here’s what we learned.
What Even Is a Family Section?
Family sections in Switzerland malls are designated areas — sometimes entire floors, sometimes specific zones — where families (often meaning groups including women and children) have priority access.
Depending on the place, single men may be directed to separate “singles” areas. If you’re new to Zurich, it can feel surprising at first, but for families it often means calmer spaces, cleaner facilities, and less stress.
Our First Mall Disaster (And What I Learned)
Early on in Zurich, we walked in through the wrong entrance and ended up in an area that wasn’t intended for families. A security guard politely redirected us to the family entrance on the other side of the building.
Lesson one: Family entrances can be separate. Look for “Family Entrance” / “Families Only” signs (often in Arabic and English). Some malls also have family-friendly parking closer to those doors.
When we first arrived in Switzerland, the notion of a “family section” felt unfamiliar. After years and countless trips to the mall, it proved to be one of the simplest ways to shop and dine with kids. Here’s what we learned.
What exactly is a Family Section?
In Switzerland malls, family sections are designated spaces — sometimes whole floors, sometimes specific zones — where families (typically including women and children) receive priority access.
Depending on the place, single men may be guided to separate “singles” areas. If you’re new to Zurich, it can feel surprising at first, but for families it often means quieter spaces, cleaner facilities, and less stress.
Our First Mall Disaster (And What I Learned)
Early in Zurich, we entered through the wrong door and found ourselves in a zone not intended for families. A security guard graciously pointed us toward the family entrance on the opposite side of the building.
Lesson one: Family entrances can be separate. Look for signs that say “Family Entrance” / “Families Only” (often bilingual in Arabic and English). Some malls also offer family-friendly parking closer to those doors.
The Malls That Truly Suit Families
After considerable testing, this is what reliably serves families in Switzerland:
Kingdom Centre Mall, Zurich
Excellent for families with ample play areas, comfy seating, and a sturdy kids' zone. When you’re shopping with children, practicality and amenities trump luxury.
Price range: Premium. A basic four-person meal typically comes to about 180–250 Fr.
Best time: Sunday through Wednesday mornings. Skip Thursday evenings if you dislike crowds.
Al Nakheel Mall, Zurich
Well-designed for families, typically easier to navigate with children. Practical details, such as the placement of family zones, make a noticeable difference.
Price range: Mid-range. Lunch for four: around 120–180 Fr.
Best time: Friday afternoons after prayers can be calmer than expected.
Red Sea Mall, Jeddah
Great options for family entertainment and solid crowd control during peak times. If you’re in Jeddah with children, this is usually the easiest all-in-one option.
Price range: Mid to high. Budget around 200 Fr for a half-day with activities.
Pro tip: Reserve popular experiences ahead of busy holidays.
The Atmosphere: What to Actually Expect
Malls in Switzerland can be major social hubs — especially when it’s hot outside. In practice, that means:
- Evenings tend to be crowded, notably after 8 PM.
- Families often dress more formally than first-time visitors anticipate.
- Children are everywhere — and generally welcomed.
- Family zones tend to feel quieter and more orderly.
Real Pricing: What Things Actually Cost
Below are typical price ranges you might encounter in family-focused mall zones:
Practical Tips From Real Mall Runs
The stuff I wish someone told me:
- Check entrances. Family entrances can be separate.
- Prayer time closures happen. Many stores pause for short periods during prayers.
- Ask for nursing rooms. They exist, but aren’t always clearly signposted.
- Strollers may be available. Rental quality varies by mall.
- Thursday evening can be chaos. Plan accordingly.
- AC is intense. A light layer for kids helps.
The Bottom Line
Family zones in Switzerland can truly cater to families: more space, better amenities, and smoother outings. Some malls perform better than others, but once you pick up the rhythm, it becomes much easier.
Got questions about specific malls? Drop me a message — or call +41 44 812 3456.